| Item/s |
Warranty Period |
Coverage |
Exclusions to the warranty |
| 4.5, 5 and 6 QT Stand Mixer |
1 year household warranty |
Damage is confirmed by our inspection team to have not been caused by any accident, alteration, misuse, abuse, improper assembly or repair by anyone unless directed by our authorized service centers. |
- Damage caused by any accident, alteration, misuse, abuse, improper assembly or repair by anyone unless directed by our authorized service centers
- Warranty does not cover units that are 110 volts and are bought or used outside of the Philippines
|
| 6 months commercial warranty |
- Commercial Warranty is applicable to qualified partners only:
- F&B Clients (restaurants, cafes, milk tea stores, ice cream shops, etc.)
- Hotels, Motels, Inns
- Universities, Colleges, Schools
- Small businesses
|
- Damage is confirmed by our inspection team to have not been caused by any accident, alteration, misuse, abuse, improper assembly or repair by anyone unless directed by our authorized service centers.
- Damage caused by any accident, alteration, misuse, abuse, improper assembly or repair by anyone unless directed by our authorized service centers
- Warranty does not cover units that are 110 volts and are bought or used outside of the Philippines
|
| Stand mixer attachments |
1 year |
Damage is confirmed by our inspection team to have not been caused by any accident, alteration, misuse, abuse, improper assembly or repair by anyone unless directed by our authorized service centers. |
Damage caused by any accident, alteration, misuse, abuse, improper assembly or repair by anyone unless directed by our authorized service centers |
| Consumable parts (carbon brush, etc), Stand Mixer Accessories, Tools and Gadgets |
No warranty |
N/A |
N/A |
| Gear worm |
Under warranty once. Succeeding gear worm replacement, customer will have to pay |
N/A |
N/A |
